- Introduction
At Pearls-IT, we are committed to protecting your privacy and ensuring the confidentiality of any personal or business information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data.
By using our website or services, you agree to the terms outlined in this policy.
- Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number
- Address, billing/shipping details
- National ID (if needed for enterprise services)
- Business Information
- Company name, website, industry
- IT infrastructure details (if availing cybersecurity services)
- Payment Information
- Bank details, transaction records (processed via secure third-party providers)
- Technical Data
- IP address, browser type, access time
- Device information and cookies (see Section 6)
- How We Use Your Information
We use the information for the following purposes:
- To process orders and deliver products/services
- To provide cybersecurity consultations and technical support
- To improve website performance and customer experience
- To send updates, newsletters, and service alerts (you may opt-out anytime)
- To comply with legal obligations (e.g., KYC, tax)
- Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties.
We may share data only with:
- Trusted vendors for delivery/logistics
- Payment gateways for processing transactions
- Government/legal bodies (if required by law)
- Technical partners (e.g., Synology or software OEMs) with client approval
- Data Security
We implement industry-standard practices to protect your data:
- Encrypted communication (SSL/HTTPS)
- Secure storage of digital records
- Access control for internal systems
- Regular vulnerability scans and security audits
- Cookies & Tracking
We use cookies to:
- Enhance website functionality
- Track visitor analytics
- Remember user preferences
You may disable cookies in your browser settings, but this may limit site features.
- Your Rights
You have the right to:
- Access or request a copy of your stored data
- Request correction or deletion of your information
- Withdraw consent for marketing emails
- File a complaint regarding misuse or unauthorized access
To exercise these rights, contact us at [Insert support email].
- Third-Party Links
Our website may contain links to third-party sites (e.g., vendors, blogs). We are not responsible for their privacy practices. Please review their policies before submitting information.
- Policy Updates
We may update this policy periodically. Any changes will be posted on this page and take effect immediately upon posting.